Concierge — trigger console

▶ Flow walkthrough

Each card is a commerce event. In prod these fire from Klaviyo / Shopify / Skio webhooks; here you fire them by hand. Dry-run previews the message without sending.

BrandCustomer phone or iMessage emailKlaviyo email (write-back only — not the lookup key, optional)Admin secretDry run (preview only — no iMessage sent)

Wipes this customer from Redis + Neon (profiles, training, audit). Beta only.

DANGER ZONE

Wipes every brand user — all conversations, durable profiles, audit, and scheduled touchpoints. Other brands are untouched. This cannot be undone.

Type the brand slug — to confirm: